Returns & Exchanges Policy

At RichCall Fashion Home, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help.

Returns

• You may return items within 7 days of delivery for a refund or exchange.
• Returned items must be unworn, unwashed, and in their original condition with all tags intact.
• Customized or clearance items are not eligible for return.

Exchanges

• If you'd like to exchange an item for a different size or color, please contact us within 7 days of receiving your order.
• Exchanges are subject to stock availability.
• Shipping costs for exchanges may be the responsibility of the customer unless the item was defective or incorrectly shipped.

How to Initiate a Return or Exchange

To start a return or exchange, please email us at support@richcallfashionhome.com with your order number and reason for return. Our customer service team will guide you through the process.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original method of payment within 5–7 business days.

For more information, please refer to our Terms & Conditions.